Privacy Policy

Last Updated: 2/17/2026

1. Introduction

Welcome to [Your Company Name]. We are an online store based in Lahore, Pakistan. We value your trust and are committed to protecting your privacy. This policy explains how we handle your information when you use our website.

2. What Information Do We Collect?

Because we operate on a Cash on Delivery (COD) basis, we collect less financial data than typical online stores. We collect:

  • Personal Information: Your full name, delivery address (in Pakistan), and phone number (mobile preferred). This is necessary to deliver your products and confirm your order.
  • Order Details: The products you purchase and the total amount to be collected.
  • Automated Data: IP address and browsing behavior to improve our website performance.

3. How Do We Use Your Information?

  • To confirm your COD order via phone call or WhatsApp.
  • To send your order to our delivery partner (e.g., Leopards, TCS, M&P, or a local courier) so they can deliver it to your doorstep.
  • To inform you about new cosmetic products or sales (if you opt-in to WhatsApp marketing).

4. Do We Store Payment Information?

No. Since we only offer Cash on Delivery, we do not collect, process, or store any credit card, debit card, or bank account details on our website. You pay the delivery rider directly in cash when you receive your products.

5. Sharing Your Information

We only share your name, phone number, and address with our delivery/courier partners (e.g., Leopards, TCS, or local riders) solely for the purpose of delivering your package. We do not sell your data to telemarketers or third-party companies.

6. WhatsApp & SMS Communication

By placing an order, you consent to receiving order updates via WhatsApp or SMS. We may occasionally send promotional offers. You can ask to be removed from promotional lists by replying “STOP.”

7. Data Security

We understand that privacy is important. Your contact information is stored securely and is only accessible by authorized staff members in Lahore to process your order.

8. Contact Us

If you have any concerns about your data, please contact us:

  • Phone: 03120799553
  • WhatsApp: 03120799553
  • Email: hamnacosmetics33@gmail.com
  • Address: Lahore Pakistan